Your personal information is only used as contact information regarding your work.  No one can see or have access to your personal information, such as your name, address, phone number, and credit card number.  Your personal information is never shared with a third party, and it is against our privacy policy to do so.

Your audio materials are used for transcription purposes only. The audios are used by the transcriptionists who type your work, after which they are deleted from our server. All typists are required to sign a Confidentiality and Non-Disclosure Agreement with us upon hire, which is legally binding. You can be guaranteed that any audio materials will not be shared with any third party. It is against our privacy policy to do so.

You audios are protected on our FTP Server. Once the transcripts are completed, the audios are then deleted from our FTP Server.

Many transcription companies have been outsourcing their work (your work!) to foreign countries, jeopardizing not only the quality of your project, but the confidential nature of it. Not only have we remained true to ONLY hiring U.S. based transcribers for our U.S. customers. (We do have a few Canadian transcribers for our Canadian customers), we require they sign an agreement to keep your work confidential and to not disseminate any information in regards to it. Rest assured that your work is being done in the United States AND that it will remain confidential.